Lucerne hotel connected to a shopping center, steps from Loewenplatz This smoke-free hotel features coffee/tea in a common area, a library, and express check-in. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance, and a garden are onsite. Ambassador Self Check-in Hotel offers 31 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
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Amenities
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Policies
Check-in
Check-in start time: 3:00 pm; check-in end time: 11 pm express check-in available
Check-out
A late check-out fee will be charged check-out before 11 am contactless check-out available express check-out available
Child Policy
Children are welcome. kids stay free! up to 2 children 5 years old and younger stay free when using existing bedding. rollaway/extra beds are not available.
Payment Policy
Fee for continental breakfast: approximately chf 20 for adults and chf 10 for children nearby parking fee: chf 25 per day(262 ft away; open 24 hours) pet fee: chf 20 per accommodation, per stay service animals are exempt from fees a late check-out fee will be charged the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of chf 20 per accommodation, per stay service animals are welcome, and are exempt from fees
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted
Reviews
Wai Man
Oct 20, 2025 08:07:02 PM
Review Score:
6
Summary: The room is spacious but a bit old and not very clean, hair found in bathroom, floor and pillow. Not enough sockets and lighting.
Receptionists are nice and allow early check-in. However the hair and body wash provided by the hotel were all leaked out from the bottle, making us did not have enough to use. When I called and reported the issue to the staff at night, they just said they had refilled the wash before we moved in and not willing to come to check the problem. I reflected the issue to the receptionist in the next day and the problem was finally solved.
See All Reviews
Reviews
Wai Man
Oct 20, 2025 08:07:02 PM
Review Score:
6
Summary: The room is spacious but a bit old and not very clean, hair found in bathroom, floor and pillow. Not enough sockets and lighting.
Receptionists are nice and allow early check-in. However the hair and body wash provided by the hotel were all leaked out from the bottle, making us did not have enough to use. When I called and reported the issue to the staff at night, they just said they had refilled the wash before we moved in and not willing to come to check the problem. I reflected the issue to the receptionist in the next day and the problem was finally solved.
Sherry
Oct 16, 2025 09:36:20 PM
Review Score:
10
Summary: Great place to stay, walking distance to train station & sights, highly recommend
Ziyi
Oct 16, 2025 01:07:40 AM
Review Score:
10
Summary: Clean room
Family friendly
Great location
Layne
Oct 12, 2025 12:05:25 AM
Review Score:
10
Summary: Fantastic location. Close to a parking structure and grocery store. The main sites are within easy walking distance. Great hotel. I would stay there again.
Melissa
Oct 1, 2025 02:58:45 PM
Review Score:
10
Summary: The hotel is actually connected to the Paix hotel. You can either self-check in or you can use hotel Paix for normal check-in. The breakfast is worth the cost, especially considering the cost of food in Lucerne. Rooms are clean. Bed is a little stiff. Location is in walking distance of the train station with a carry on.
Janice
Sep 27, 2025 04:32:04 PM
Review Score:
8
Summary: The hotel was a close walk to restaurants and attractions in Lucerne
Shawna
Sep 4, 2025 11:24:45 PM
Review Score:
8
Summary: This hotel was pretty good, although in comparison to others we stayed at on our trip, it was the least favorite. Probably because Lucerne was also the least favorite location, just too crowded. The self check-in was easy, the room was nice and spacious, very clean. The location was great, with everything in walking distance. Only complaint would be that it doesn't have air conditioning (common in Europe), so the window had to be open, which didn't offer much relief from the heat wave. And with the window opened, you could hear all night the idiots racing their obnoxious loud noisemaker cars down the street (thought I was back in America), as well as the belligerent youth (or whoever) out at night. There was a continental breakfast that was okay, nothing special, but I've had a lot worse, so nice to have it included. If I stayed in Lucerne, I'd probably stay here again, because it was comfortable and very affordable. Good value. And it's probably not often likely to be so hot you have to have the window open all night.
Mary
Sep 2, 2025 07:24:34 PM
Review Score:
8
Summary: Close to everything! Easy check in
yanqing
Aug 25, 2025 12:10:36 PM
Review Score:
10
Summary: Very good location for everything
Frances
Aug 15, 2025 05:46:39 PM
Review Score:
8
Summary: Room was clean and comfortable but note on patio door above the instructions to operate the door, said not to use and apologising for broken window?!?! Disappointing as liked to have sat on the balcony! Breakfast was reasonable but only one hot drinks machine so there was always a queue.